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Penguin Random House

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Good Lazy Girl job - Recensione dipendente - Customer Service Representative presso Penguin Random House

3,0
30 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Generous vacation time (with advance notice) and CS is truly remote, not hybrid. Vacation is based on seniority, but you can usually get at least one holiday week a year. LinkedIn Learning is included in the employee profile so you can take courses with no fees. Potential for a spring profit-sharing bonus and annual raise.

Svantaggi

Use of personal/sick time at short notice comes with points that count against you. You’ll have to do LinkedIn training on your own time (but you can also take classes unrelated to your day job). CS sells a growth plan in interviews, but you’ll finish the levels in a few years and its only a few hundred dollars in raises. Team Lead and Supervisor roles are appointed for each team so there’s no opportunity apply for advanced roles or transfer to a team with a different manager. The company doesn’t do annual performance reviews and everyone gets the same 2% raise. The same goes for the annual profit sharing bonus, everyone gets the same amount.

Esplora altre recensioni su Penguin Random House

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great writing, Top tier production

Svantaggi

The male director never asked me once how I was doing or offer any advice to calm my nerves (on my first production ever with them) which lead to a burdensome recording process.

2,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great People, wonderful industry, books!

Svantaggi

It has become less about the product and the people and more about the profit. No room for advancement. More work, less people, less empathy.

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