ITS Help Desk Consultant - Recensione dipendente - ITS Lab Consultant presso Penn State

4,0
22 nov 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at the help desk as undergrad allowed me to make friends with great people while assisting a great community and learning to be effective in a customer facing role.

Svantaggi

ITS upper management tended to demonstrate a lack of decision making capacity when attempting to improve the infrastructure and services at Penn State

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5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They were very flexible with hours and it was a fun place to work. There was lots of downtime to do other things while on the clock, and an e-bike to get around campus quickly.

Svantaggi

Toward the end they got pretty strict about keeping your computer on a certain tab to take online tickets, and you could get in trouble for not doing it. It’s tedious work overall.

3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You earn time off quickly, hybrid schedule

Svantaggi

Pay is not competitive, few advancement opportunities

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