Not professional - Recensione dipendente - Customer Service Representative presso Pep Boys

1,0
25 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some managers can be fair

Svantaggi

Corporate Restructuring can lead to salary loss even with good job performance and passing yearly reviews. Also without a single write-up or reprimand. More than 40% of salary for me.

Esplora altre recensioni su Pep Boys

5,0
6 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people were fun and committed.

Svantaggi

Risk Management Department was undergoing shifts making progress challenging

2,0
2 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The competitive pay. Thats about it

Svantaggi

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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