Great Employees - Recensione dipendente - Assistant Service Manager presso Pep Boys

3,0
12 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Service manager took me under his wing. Started as a part time retail associate, and within a month i moved to service writer, and within 6 months promoted to Assistant Service Manager. Awesome employees, they are like my 2nd family, and can go to them for anything, every employee's main concerns were customers safety, and not lying to customers.

Svantaggi

Pay turns away great potential employees, upper management (Area director, HR etc) needs lot of work, and ask for unrealistic expectations, they want you to basically sit in the office and do paperwork instead of helping customers. They also have a lot of high school drama and won't let you get rid of worthless employees. HR makes it impossible for anyone to get fired, even if you're caught stealing.

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5,0
6 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people were fun and committed.

Svantaggi

Risk Management Department was undergoing shifts making progress challenging

2,0
2 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The competitive pay. Thats about it

Svantaggi

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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