Worst job in the world - Recensione dipendente - CX Specialist presso Percepta

1,0
7 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Colleagues are nice and customers are nice too

Svantaggi

-Micromanagement -Bullying by management. -Racism by management (I’ve seen them first hand speak down to people of colour in town halls on multiple occasions) -If you raise any complaint , no matter how trivial you will be targeted for ‘negativity’. -If you have any health issues you will be targeted for not meeting performance objectives without any adjustments. -Performative during speak up survey -They intentionally will give you a bad appraisal if they don’t like you

avatar
Risposta di Percepta
7mo
Thank you for taking the time to share your experience. We’re truly sorry to hear about your concerns and take this type of feedback very seriously. Everyone deserves to feel respected and supported at work, and behavior that goes against those values is not tolerated at Percepta. We encourage you to reach out to our HR team at hr@percepta.com so we can better understand your experience and provide support. You can also report potential Code of Ethics violations, including discrimination or misconduct, through WHY (We Hear You), our confidential and secure reporting channel. Your feedback has been shared with the appropriate leaders for review.

Esplora altre recensioni su Percepta

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

On the ISD team we have a strong people-first team culture.

Svantaggi

I don't have any currently.

4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Svantaggi

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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Risposta di Percepta
1w
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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