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      Percepta

      Azienda coinvolta

      Recensioni su Percepta

      More Cons than Pros - Recensione dipendente - Dipendente anonimo presso Percepta

      3,0
      21 set 2017
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I worked for this company for close to 6yrs. I met a lot of great people. The company was a great company to work for when I first started. Everyone felt the satisfaction of knowing you were appreciated.

      Svantaggi

      Lack of communication. This company decided to decrease my pay rate, force everyone to meet demands which requires additional expenses. We were basically told, "you either comply with the new changes or kick rocks". There is no room for growth. The merit increase is literally pennies. The morale is no longer there. I can honestly say, I have never had any issues until the recent changes. The new changes caused so many issues and stress, regardless if my numbers were 100% across the board. I have never been treated so unfair and disrespected in my life. P.S. the common answer is, "I DON'T KNOW" and that's with Management, HR on down the list.

      avatar
      Risposta di Percepta
      8y
      Good morning. Sorry for the delayed response to your review. In short, to remain competitive, some operational changes were made for the sake of efficacy and efficiency within the business. We understand that change can be difficult and we respect your opinions. Hoping that all is well on your end, and we wish you and your family happy holidays. Take care.

      Esplora altre recensioni su Percepta

      5,0
      24 giu 2026
      Instructional designer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      On the ISD team we have a strong people-first team culture.

      Svantaggi

      I don't have any currently.

      4,0
      10 giu 2026
      Customer service representative (csr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Svantaggi

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Risposta di Percepta
      1w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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      Ricerche correlate: Offerte di lavoro di Percepta | Stipendi di Percepta | Benefit di Percepta | Colloqui di Percepta
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