Company sucks but the people are great. - Recensione dipendente - Assistant Operations Manager presso Percepta

2,0
27 dic 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team to work with.

Svantaggi

They participate in wage gaps for women. Don't pay according to level of responsibility. They raise funds for the community through employees, but the company does not provide any matching or funds for any of the fundraising.

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Risposta di Percepta
8y
Hello there. Happy New Year! Your thoughts regarding gender pay gaps are very concerning. I want to assure you that we have a very methodical and objective compensation structure. Employee compensation decisions are only based on factors related to job performance (e.g., years of experience, education, past performance and current metrics). We take any type of protected class wage gaps very seriously, and have many mechanisms built into our compensation structure for preventing unfair wage gaps from occurring. In terms of our total compensation package, we offer a very competitive base salary, while also offering various monetary incentives to reinforce our pay-for-performance culture. Wishing you a very prosperous and happy 2018!

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5,0
7 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Svantaggi

Compensation - Pay is low

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Risposta di Percepta
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Svantaggi

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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Risposta di Percepta
1w
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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