Toxic Work Culture with Leaders Unable to Take Accountability - Recensione dipendente - Dipendente anonimo presso Percepta

1,0
27 mar 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

With such a high level of turnover, your odds of getting a promotion are relatively higher than other companies.

Svantaggi

This is the worst company I have ever worked for. I am only writing this because I have seen managers treat people so badly because they are unable to hold themselves accountable for their actions or inability to provide zero training and direction. People shouldn’t be treated this way. If I can save one person from subjecting themselves to this work environment this review is worth it. In my time employed, there was little to no direction from the top. Despite constantly talking about company objectives, they were never set or communicated. It is literally an environment of fire drills all day every day, especially at the Houston site. I witnessed a group of people getting promoted then demoted during training. They were back on the phone and no one told them what has happening for weeks! Only for some of them to be fired right before Christmas. This company checks all of the dysfunction boxes - blame culture, toxic work environment, little or no work life balance, favoritism, you name it, I could easily give 10 examples for each one! I recommend using an offer as leverage and or just don't even apply. If you have applied and have noticed them dropping the ball, this is just a preview of what is to come, extreme disorganization from lack of leadership at the top. Their new President is their only hope but she needs to do a complete HR leadership overhaul, this department is made of women who behave very badly.

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Risposta di Percepta
6y
It’s our goal to provide a great place to work with excellent culture and upward mobility. We look to hire internally and promote from within whenever we can. We take every experience as an opportunity to learn; as such, we’ve been reviewing many processes internally for the last 6-9 months. If you have suggestions on ways for us to improve further, send us a note at Percepta.hr@percepta.com – thanks.

Esplora altre recensioni su Percepta

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

On the ISD team we have a strong people-first team culture.

Svantaggi

I don't have any currently.

4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Svantaggi

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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Risposta di Percepta
1w
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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