Worst job ever!!! - Recensione dipendente - Customer Service Advisor presso Percepta

1,0
9 dic 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Local, colleagues were lovely, salary average, seat was quite comfortable

Svantaggi

Pressure, your expected manage an unrealistic amount of cases, you have to press a button to go to the toilet, the attrition is extremely high, they then expect you to take even more work on, then if you make a mistake (because you cut corners to achieve the ridiculous targets) they discipline you massively, the management are lazy and expect to much of the lowly advisors, everyone does anything to try and get if the phones, you are abused daily by the customers, sworn at and spoken to like rubbish by the Dealers. The managers expect everything and give nothing. They pretend like it's one big happy family when all the advisors hate it and long to get out the hell hole.

Esplora altre recensioni su Percepta

5,0
16 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Svantaggi

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

avatar
Risposta di Percepta
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

On the ISD team we have a strong people-first team culture.

Svantaggi

I don't have any currently.

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