Run as fast as you can! - Recensione dipendente - Roadside Assistance presso Percepta

1,0
30 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working from home hybrid if you live in NJ the the pay was ok could be better

Svantaggi

When you start it seems great because the trainer is amazing patient and understanding after her you’re basically on your own if customer is unhappy with roadside you get written up for it for not doing what you are supposed to even though there is a 3rd party involved you’re just in the middle also felt threatened at work and micromanaged by some supervisors they would never take sup calls you’re left with a long call time due to this high turn over rate many would quit or send disturbing emails about other supervisors they also will have you doing more than you are required because of this your schedule never changes if you work overnight good luck and working mandatory weekends tbh this position should be a $25 or more

avatar
Risposta di Percepta
3y
It seems that your employee experience with us was not up to our standards and we'd like to hear more - please send us a note to Percepta.hr@Percepta.com and we can discuss more. Thanks!

Esplora altre recensioni su Percepta

5,0
7 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Svantaggi

Compensation - Pay is low

avatar
Risposta di Percepta
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Svantaggi

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

avatar
Risposta di Percepta
1w
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
Vedi recensioni per: Utile|Valutazione|Data|Tutto