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      Percepta

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      Recensioni su Percepta

      Quarantine during the training period - Recensione dipendente - Customer Experience Specialist presso Percepta

      3,0
      6 dic 2022
      Customer experience specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I was hired as a new employee and began training. Percepta gives a good impression with decent pay, good benefits, and room to grow. The trainers were very knowledgeable, and were always there to provide support.

      Svantaggi

      Context: They have a strict attendance policy for employees while they are in the training program. Additionally, they also have a strict COVID 19 policy for all in-person employees. At this point in the program, I was a certified as an Inquiry Agent(halfway point of the training) and I only missed one day. When I caught COVID 19, I informed HR of my COVID diagnosis. Instead of putting me on temporary unpaid sick leave and/or having me work as an Inquiry Agent until the next training class, HR chose to terminate me with rehire eligibility. Learn from my experience and quarantine during the training period.

      avatar
      Risposta di Percepta
      3y
      Thank you for leaving a thorough review. We truly appreciate the feedback. Thank you for your time at Percepta and for making our customers happy. We wish you the best of luck in your future endeavors.

      Esplora altre recensioni su Percepta

      5,0
      16 gen 2026
      Business operations manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Svantaggi

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Risposta di Percepta
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5,0
      24 giu 2026
      Instructional designer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      On the ISD team we have a strong people-first team culture.

      Svantaggi

      I don't have any currently.

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