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      Percepta

      Azienda coinvolta

      Recensioni su Percepta

      Overworked - Recensione dipendente - Customer Experience Specialist presso Percepta

      3,0
      25 gen 2023
      Customer experience specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good benefits, higher pay than most call centers

      Svantaggi

      I've been here 2 years and on my 4th supervisor. The process is always changing making more work for the agents but not more pay. The team leads harass you about Aux codes all day

      avatar
      Risposta di Percepta
      3y
      Thank you for taking the time to share your feedback with us. We are glad to hear that you have found the benefits and pay to be positive. We value all feedback, both positive and negative, as it helps us identify areas where we can improve. We would like to invite you to reach out to us at percepta.hr@percepta.com so that we can discuss your concerns and work towards finding a resolution. Thank you again for your input.

      Esplora altre recensioni su Percepta

      5,0
      16 gen 2026
      Business operations manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Svantaggi

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Risposta di Percepta
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5,0
      24 giu 2026
      Instructional designer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      On the ISD team we have a strong people-first team culture.

      Svantaggi

      I don't have any currently.

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      Ricerche correlate: Offerte di lavoro di Percepta | Stipendi di Percepta | Benefit di Percepta | Colloqui di Percepta
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