Run away! - Recensione dipendente - Zone Manager presso Percepta

1,0
12 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers help each other out.

Svantaggi

Company laid off 98 experienced employees without a severance package. Management says that they are offering opportunities and informational training but it’s not true, they are mass emailing Customer Service jobs that do not compare to the current rate of the employees that were laid off. The company (half owned by Ford Motor Company) has been very profitable, yet didn’t want to provide any severance to their employees, instead provided 90 days working notice. Mind you, by law they had to offer 60 days. If you are considering work here, do it so as a placeholder job, but know that if your project ever gets shut down (happens often) you will not have any severance packages.

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Risposta di Percepta
2y
We appreciate you taking the time to share your experience with Percepta. Your feedback is valuable to us as we continuously strive to improve our employees’ experiences. Thank you for your time at Percepta. We wish you all the best in your future endeavors.

Esplora altre recensioni su Percepta

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

On the ISD team we have a strong people-first team culture.

Svantaggi

I don't have any currently.

4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Svantaggi

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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Risposta di Percepta
1w
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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