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      Percepta

      Azienda coinvolta

      Recensioni su Percepta

      Cost Savings Galore! At the expense of quality work. - Recensione dipendente - Workforce Planning Analyst presso Percepta

      1,0
      18 gen 2024
      Workforce planning analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      In the beginning, things were great. From entry level phone agent and up through the ranks of WFM. Plenty of challenging work, excellent colleagues, wonderful management, and genuine recognition.

      Svantaggi

      Once a contract ended, unrelated to the company at large no less, cost recovery began. Admin roles began being outsourced to the Philippines to individuals who had no aptitude for the positions being granted. Mid level and department level managers were chastised, punished, and exited for bringing these concerns to the VP and executive level leadership, and from there the castle came crashing down.

      avatar
      Risposta di Percepta
      2y
      We appreciate you taking the time to share your experience with Percepta. Your feedback is valuable to us as we continuously strive to improve our employees’ experiences. Thank you for your time at Percepta. We wish you all the best in your future endeavors.

      Esplora altre recensioni su Percepta

      5,0
      16 gen 2026
      Business operations manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Svantaggi

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Risposta di Percepta
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5,0
      24 giu 2026
      Instructional designer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      On the ISD team we have a strong people-first team culture.

      Svantaggi

      I don't have any currently.

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