Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      PerfectServe

      Azienda coinvolta

      Recensioni su PerfectServe

      Overall good place to work - Recensione dipendente - Dipendente anonimo presso PerfectServe

      4,0
      8 ago 2021
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work from home Easy to get along with co-workers

      Svantaggi

      Long term planning causes issues with desires Gaps in knowledge makes someone leaving a big blow to knowledge of the product

      avatar
      Risposta di PerfectServe
      4y
      Thanks for your feedback and taking the time to summarize your experience. Your comment about employee turnover is truly important and it's something we've spent a lot of time working to mitigate. While we can't keep everyone, we know that we could do a better job at retaining employees. Between listening tour feedback and doing dozens of exit interviews, we are aware of some of the factors that play into an employee's decision to leave PerfectServe. Some of them are within our control (clarity of role/responsibilities, clear career paths) and some of them are not (hyper competitive labor market, personal career desires that don't align with company needs/direction). However, even if we've put effort into steadily building mechanisms/processes for sharing knowledge and de-risking the loss of any individual employee, we can always look for ways to improve this. Thank you again for your feedback and for being a part of the team.

      Esplora altre recensioni su PerfectServe

      5,0
      16 giu 2026
      Senior customer success advisor
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

      Svantaggi

      Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

      avatar
      Risposta di PerfectServe
      3d
      This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
      3,0
      15 giu 2026
      It support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      they provide training for the role

      Svantaggi

      the pay is low for the role

      avatar
      Risposta di PerfectServe
      3d
      Hi there! Thanks for your review. Our support roles are INCREDIBLY important to the business. This is often one of the most frequent touch points for customers, so the training you mention is a process that we refine and invest in consistently. We want everyone on our support staff to be fully equipped to provide the best service possible to any customer who calls us. We also regularly review compensation to make sure it's competitive with the broader market, and we know we wouldn't be able to sustain this support function if compensation were misaligned. We'll continue to make this one of our priorities for this area of the business. Thanks again, both for your review and for your efforts with the support team!
      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di PerfectServe | Stipendi di PerfectServe | Benefit di PerfectServe | Colloqui di PerfectServe
      Recensioni su PerfectServeRecensione su PerfectServe