Great benefits and fair salary.
Work-life balance. My peers respect PTO.
Encouraging willingness to collaborate across teams and help one another out.
Ability to grow in your skillset and learn new things on the job.
Mission: to accelerate speed to care by getting the right message to the right person at the right time. I can get behind this guiding principle, as it helps physicians, nurses, medical staff, and patients improve and change lives.
Svantaggi
Working remote is challenging for being a people person, but it's quite doable.
Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes.
Risposta di PerfectServe
4y
We truly appreciate you taking the time to provide such detailed feedback and love that you can see growth potential with us! Thank you for sharing!
The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.
Svantaggi
Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.
Risposta di PerfectServe
1d
This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
Hi there! Thanks for your review.
Our support roles are INCREDIBLY important to the business. This is often one of the most frequent touch points for customers, so the training you mention is a process that we refine and invest in consistently. We want everyone on our support staff to be fully equipped to provide the best service possible to any customer who calls us.
We also regularly review compensation to make sure it's competitive with the broader market, and we know we wouldn't be able to sustain this support function if compensation were misaligned. We'll continue to make this one of our priorities for this area of the business.
Thanks again, both for your review and for your efforts with the support team!