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      PerfectServe

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      Recensioni su PerfectServe

      Rudderless - Recensione dipendente - Dipendente anonimo presso PerfectServe

      1,0
      23 mar 2022
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The people that you get to work with are incredibly smart and dedicated to helping you.

      Svantaggi

      Leadership team is non existent. No more HR leader. Important job vacancies have not been filled. No work life balance.

      avatar
      Risposta di PerfectServe
      4y
      Thanks so much for this candid feedback. The only way we can get better is if people are honest about their experiences, so your words are not taken lightly. Our People Operations team has undergone some change recently, but we're happy to report that, under our COO Jeff Brown's guidance, long-time PerfectServe team member Crystal Evans has been elevated to head of our of People Operations team. Both Jeff and Crystal have been with us for more than 10 years, so each has an intimate understanding of where we came from, where we want to go, and the kind of talent and work environment that are necessary to facilitate these ambitious goals. Equipping our teams with the personnel they need to thrive will remain a fixture at the top of PerfectServe's priority list. Again, we thank you for your willingness to share this feedback with us. Thanks for all the time you've dedicated to making PerfectServe a better place to work.

      Esplora altre recensioni su PerfectServe

      5,0
      16 giu 2026
      Senior customer success advisor
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

      Svantaggi

      Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

      avatar
      Risposta di PerfectServe
      16h
      This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
      3,0
      15 giu 2026
      It support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      they provide training for the role

      Svantaggi

      the pay is low for the role

      avatar
      Risposta di PerfectServe
      16h
      Hi there! Thanks for your review. Our support roles are INCREDIBLY important to the business. This is often one of the most frequent touch points for customers, so the training you mention is a process that we refine and invest in consistently. We want everyone on our support staff to be fully equipped to provide the best service possible to any customer who calls us. We also regularly review compensation to make sure it's competitive with the broader market, and we know we wouldn't be able to sustain this support function if compensation were misaligned. We'll continue to make this one of our priorities for this area of the business. Thanks again, both for your review and for your efforts with the support team!
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