It used to be fantastic - Recensione dipendente - Dipendente anonimo presso PerfectServe

1,0
27 apr 2022
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible time off with generous holidays

Svantaggi

New management after being picked up by a firm that wanted to sell is not very good, they keep allowing attrition to happen, demotivate the employees and not seem to care. It used to be a great place to work now I am just hanging on by a thread as most everyone has left.

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Risposta di PerfectServe
4y
Hi there, First, thanks for your candid feedback. Being honest is hard sometimes, but we know the only way to make PerfectServe a better place to work is by addressing difficult questions head on. We especially value this input from someone who has been here a while. The past 12+ months have absolutely been a challenge as we—like many companies—have been impacted by what some have called the Great Resignation, The reasons have varied, but the bottom line is that attrition was higher than we've seen before and certainly higher than we'd like to see moving forward. The good news is that our top priority is finding the best talent to support PerfectServe's mission, and we've had incredible success in 2022 hiring qualified, capable new team members who are eager to help us execute our ambitious goals. We've also seen the attrition rate drop significantly this calendar year, and our entire executive team is laser focused on finding ways to keep our team members happy and engaged. Expect lots of updates on that moving forward. It's never easy seeing colleagues go, but we greatly appreciate the efforts of everybody who has been a member of the PerfectServe team over the past 25 years. We hope you feel supported (and excited) as we continue to grow our employee base with an eye toward even greater future success.

Esplora altre recensioni su PerfectServe

5,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Svantaggi

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

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Risposta di PerfectServe
5d
This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Svantaggi

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

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Risposta di PerfectServe
2mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
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