Friendly Team - Recensione dipendente - Customer Service Representative presso PetSafe Brands

Thank you for taking the time to share your experience. It’s wonderful to hear that you’ve enjoyed the flexibility in your schedule and the supportive culture of teammates who are willing to help one another succeed. That spirit of collaboration is something we work hard to cultivate across PetSafe Brands. I’m especially glad to hear you mention our commitment to putting people and pets first. That purpose is at the heart of everything we do, and it’s encouraging to know it’s reflected in the day-to-day experience of our teammates. Thank you for being part of the PetSafe Brands team and for contributing to the culture that makes it such a special place to work. Jenny Swanson (Chief People Officer)

Thank you for taking the time to share this candid feedback and for your more than ten years of service to PetSafe Brands. We’re grateful for the commitment, institutional knowledge, and care that long-tenured leaders bring to our organization. We’re encouraged to hear that you found value in the campus, perks, and the potential you saw here—and we also take seriously the concerns you raised. Feedback around trust, decision-making, resourcing, and clarity of expectations is important, and it’s something our leadership team continues to examine as we work to strengthen how we support our people. Over the past several years, we’ve been navigating meaningful change as an organization, and we recognize that periods of transformation can create tension between high expectations and the support required to meet them. Your comments reinforce the importance of aligning goals with data, ensuring leaders are empowered to lead, and creating space for healthy challenge and diverse perspectives. We are committed to continuing to listen, learn, and improve—particularly when it comes to how we equip and trust our teams, how decisions are made, and how ideas are surfaced and evaluated. Thoughtful feedback like yours helps us better understand where we need to grow. We sincerely wish you the best in your next chapter and appreciate the impact you made during your time with PetSafe Brands. Jenny Swanson (Chief People Officer)