Great pay, toxic environment - Recensione dipendente - Guest Associate presso PetSmart

1,0
20 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company is having a hard time retaining employees in every venue and the corporate office. They run a very high stress environment and HR will use write ups and fear mongering tactics to threaten you. The smallest mistake could have an individual fearing being fired. Anything you can do wrong will be weighed against you despite how much you invest in the company or how much work you do. The pay is great, but not for the sheer amount of stress working for this company creates. Avoid avoid avoid.

Svantaggi

toxic managers toxic place bad pets

Esplora altre recensioni su PetSmart

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

helping pets and their parents, working with motivated and positive people, and the work environment was great!

Svantaggi

they could only offer part time hours

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Risposta di PetSmart
3d
We're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
3d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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