Store Level Great, Corporate Support, not so much - Recensione dipendente - Dipendente anonimo presso PetSmart

3,0
22 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team was great at the store level and working with people and pets all day has great benefits. Its just like any other job, you get what you put in as far as the day to day goes.

Svantaggi

Corporate level creates programs and ideas that don't always make sense at the ground level and do not offer realistic support to find solutions. They just keep telling you how great things are, even when they aren't. It's easy to see how great things look on paper, but they all need to spend real time in the stores to experience reality versus a plan created in a glass office.

Esplora altre recensioni su PetSmart

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

avatar
Risposta di PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

avatar
Risposta di PetSmart
1d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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