Refused reasonable accomodations - Recensione dipendente - PetsHotel Associate presso PetSmart

2,0
14 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Get paid to play with animals Predictable tasks, very easy to anticipate responsibilities day to day

Svantaggi

I was day shift, working full time during day camp. I have a nervous system disorder that worsened, warranting reduced hours and a stool to sit on periodically as a reasonable accommodation. I got neither because 1.) they were already short staffed and 2.) a stool would "look bad" in the front play room visible to the public. I was forced to go on medical leave when my performance declined. Upon returning I was put on the night shift, which I didn't ask for. Nothing screams "safety" for workers or animals in the company's care like locking a disabled worker in a kennel alone overnight (usually 9pm-6am). I ended up having to leave because I was experiencing recurring medical issues overnight.

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5,0
15 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay was decent and you got tips occasionally the discounts were awesome especially if you own a dog. Training was thorough.

Svantaggi

There was a bunch of high school drama amongst adults

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

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