PetSmart in Transition - Recensione dipendente - Associate Buyer presso PetSmart

3,0
20 apr 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When I started PetSmart really had a culture which was focused on the well being of pets and pet parents, particularly the associates at the store locations.

Svantaggi

After the buy out and privatization of the company much of the staff changes, the leadership changed. As the company transitioned through the change from public to private, much of the focus turned to mechanic of the business and running the business "by the numbers". As the privatization happened in the early part of 2015 many HQ staff were let go and many others subsequently left over the ensuing months.

Esplora altre recensioni su PetSmart

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

avatar
Risposta di PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
1d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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