They have a lot to fix - Recensione dipendente - Bathers/Stylist Apprentices presso PetSmart

1,0
1 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to be around dogs.

Svantaggi

Based on my experience at this location, I will not be returning. I found staff treatment and leadership behavior to be unprofessional and disappointing to say the least. I also did not feel comfortable with how animal care was handled by leadership. I feel this store would benefit from improved upper management. The favoritism I observed with certain staff having closer relationships with management outside of work which impacted fairness in the workplace was unprofessional.

avatar
Risposta di PetSmart
1mo
We're very sorry to hear this was your experience and would like to learn more, as this is not in line with our values. We encourage you to reach out to the CareSmart line at 1-800-738-4693 so we can learn more and try to help. Thank you!

Esplora altre recensioni su PetSmart

5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun, welcoming, easy, flexible, growth

Svantaggi

Weekends, slow, customers, busy, fast pace

3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
20h
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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