Supportive colleagues hindered by poor management and expectations - Recensione dipendente - Pet Specialist presso PetSmart

3,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pet parents Great people to work with depending on who you are scheduled with

Svantaggi

Incompetent store lead Corporate expects us to do so much in 5 hours and they keep on cutting our hours. VP wants to get rid of micro stores because they "only earn 1 million" a year. Completely out of touch

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Risposta di PetSmart
1mo
We apprecite you taking the time to review and hear your concerns. Please know you can always reach via the anonymous CareSmart line at 1‑800‑738‑4693 if you would like to connect with our team directly for support.

Esplora altre recensioni su PetSmart

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

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Risposta di PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
1d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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