All downhill... - Recensione dipendente - Pet Care Manager presso PetSmart

2,0
27 giu 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good insurance benefits for full timers, 15% employee discount, 40 hours vacation time and increases after 3 years

Svantaggi

Limited room for upward mobility especially since new ownership of company, understaffed with too much work coming in from corporate, training is not always proper for new employees due to limited staff, corporate office only looks at numbers and sales and not the quality of work life for employees, many policies designed to keep PetSmart being a company that values pet care over money have been eliminated

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5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

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Risposta di PetSmart
3w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
3d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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