Great Place - Recensione dipendente - Cross Trained presso PetSmart

5,0
29 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

15% off discounts which can be combined with the sale items and coupons. Small family atmosphere where just like with any family we can get on each other's nerves and within 5 mins the most, we all love each other again. Open door policy. Cross training is available for everyone. Flexible schedules. Outings for events as a team. Everyone is cross trained which means everyone helps out and no one says "sorry not my job" Free pet food once a month and monthly additional coupons for employees

Svantaggi

For about a year now I have noticed that we are extremely under staffed. 1 cashier, 1 manager and 1 Petcare specialist in the evenings which are usually busy due to customers coming in after work. Often times the manager is backing up the cashier the pet care specialist is helping in their area and a customer needs help shopping or getting things to their car or has questions and would like for an associate to help. Often times this leaves the customer waiting for someone to be available and they become frustrated and even leave.

Esplora altre recensioni su PetSmart

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

avatar
Risposta di PetSmart
3w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

avatar
Risposta di PetSmart
3d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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