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      PetSmart

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      Recensioni su PetSmart

      Now is not the time to work for PetSmart - Recensione dipendente - Dipendente anonimo presso PetSmart

      1,0
      4 ott 2016
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Casual dress and being able to bring pets to work everyday.

      Svantaggi

      Since being acquired by a private equity firm the company has been in constant turmoil. There have been two major rifs, and in addition, they are consistently reorganizing the departments and terminating associates. The employees are treated unfairly, there is constant tension and the morale is horrible. This private equity firm plans on selling as soon as they are able which is why you shouldn't consider applying here until ownership changes. Maybe under new ownership this will once again be a great company.

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      5,0
      5 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Very good relationship with colleague

      Svantaggi

      Not very flexible on work times

      avatar
      Risposta di PetSmart
      2w
      We're happy to hear you enjoyed working with us, thanks for taking the time!
      3,0
      27 giu 2026
      Experience leader
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

      Svantaggi

      Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

      avatar
      Risposta di PetSmart
      1d
      Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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