Getting worse - Recensione dipendente - Assistant Store Leader presso PetSmart

3,0
27 dic 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay for a retail job OK discount Opportunity to move up

Svantaggi

It is turning into a sales job especially for management. There is a huge focus on making sure people buy something, to the point of feeling like you will lose your job if your "goals" aren't met. Less hours given to the stores in order to make up for dwindling sales.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun, welcoming, easy, flexible, growth

Svantaggi

Weekends, slow, customers, busy, fast pace

3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
15h
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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