Working at HQ can be fun, challenging, and quite enjoyable if you LOVE pets!!! - Recensione dipendente - Management presso PetSmart

4,0
10 dic 2008
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The VP management team is very competent, caring, and focused.

Svantaggi

Medical benefits are pricey and a bit weak (high cost, high deductibles). The 401(k) plain sucks - too few investment options and you can't participate for 6 months - what is that all about? I could understand no company match for 6 months, but it's no skin off of a company's back to allow participation right away.

Esplora altre recensioni su PetSmart

5,0
15 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I love working here. Great coworkers

Svantaggi

None that I can think of

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Risposta di PetSmart
3mo
We're really happy to hear from you! Thank you for taking the time to share with us.
1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

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Risposta di PetSmart
1w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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