I was not happy with the constant emphasis on selling more training- rather than helping people with their problem pets - Recensione dipendente - Pet Trainer presso PetSmart

2,0
3 mar 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only thing that the were 'nice' about was giving me time 'off' ... too good, I couldn't get enough real hours. They prefer hiring part timer's over bumping current part timers to full time.

Svantaggi

Corporate trickle down- management constant recites numbers.Numbers are the all important. Duh, it's a business, but the constant barrage of sell, sell, all while putting on the appearance of 'we want to help pets- and their families' ......sickening.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun, welcoming, easy, flexible, growth

Svantaggi

Weekends, slow, customers, busy, fast pace

3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
10h
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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