Home office doesn't care - Recensione dipendente - Management presso PetSmart

1,0
3 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great customers. Get to help animals.

Svantaggi

The home office does not care about store employees. They constantly demand more work while trying to pay less and less for that work. They create an environment that promotes stressfull unsafe conditions then they punish anyone who speaks up, or gets hurt. They force employees to be rude by telling them to demand email addresses or push sales of things people don't need. If the employees don't do these things they are written up or even fired.

Esplora altre recensioni su PetSmart

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

avatar
Risposta di PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
2d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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