Store Leader - Recensione dipendente - Store Leader presso PetSmart

4,0
12 apr 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

How you lead is directly related to how you view the company and the job. I’ve been with the company over 10years and worked with good and bad leaders. You have to know the difference between leadership and management. You have to be involved and hands on. A Store Leader controls the atmosphere of the store overall. Company encourages development and internal promotions. Lots of policies and procedures - I list this as a positive because they are meant to govern daily tasks and operations to encourage safety and consistency. Encourages recognition from associate level up through corporate level. The company expects more leadership and less management at all levels.

Svantaggi

Having worked my way up in this company I know that as a whole, as with any employer, this company does employ bad leaders. I know there is favoritism within teams from store level up through regional levels, perhaps even higher. Turn over at the store level is huge because the associates aren’t paid competitively enough. Bonuses are hard if not impossible to achieve based on expense gate and the budget they give you.

Esplora altre recensioni su PetSmart

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

helping pets and their parents, working with motivated and positive people, and the work environment was great!

Svantaggi

they could only offer part time hours

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Risposta di PetSmart
2d
We're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
2d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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