Good Place to Start - Recensione dipendente - Pet Care Specialist-Petshotel presso PetSmart

4,0
16 gen 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I felt lucky to be surrounded by a bunch of girls who were dedicated to the pets. Not all Petsmart hotel's were as close as ours. We had enough employees that they worked really well around your school schedule, in fact, it was their first priority!

Svantaggi

Corporate would make rules that made it obvious they had never worked a day blue collar in their life. Dumb rules that would make things unsafe or not just not make any sense at all. They also don't realize the revenue the Hotels bring in and expected us to cut hours as we got busier. Therefore making some people work way over their scheduled shift. This also reduced the quality of care we could give the dogs and cats. There simply was too many pets in the facility for the amount of hours we were allowed to work a week.

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Risposta di PetSmart
7y
Thank you for sharing this feedback. That's wonderful to hear you enjoyed your team. Ensuring a safe environment for our pets and associates is our top priority. We'd love to understand your situation more. Please contact the CareSmart line at 1-800-738-4693. Thank you, again.

Esplora altre recensioni su PetSmart

5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good relationship with colleague

Svantaggi

Not very flexible on work times

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Risposta di PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
1d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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