Don't expect to work there long... - Recensione dipendente - Pet Care Specialist presso PetSmart

1,0
25 lug 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to work with animals... PetSmart is also one of few companies that partner with the humane society and other animal shelters to help find dogs and cats homes vs. selling puppy mill animals.

Svantaggi

There are probably 4 managers on duty during the day and 3 at night... There's no communication between any of them ever. You get told to do the same thing over-and-over again - even if the task has been completed. If you ask for a day off, make sure you tell ALL of the managers you can... as there will be one who forgets and writes you up for not coming into work without notice. Expect to be called in on days you have off and called to not show up for days your scheduled (chances are you'll show up for work and they'll send you home an hour in (of your eight hour shift) after you arrive). Don't expect a steady money flow at all... The training for the job (especially to work in the pet hotel) is sub-standard. Many of the new hires have never owned a dog and are now expected to be able to break up a fight... One manager allowed a Labrador that had bitten several other dogs ( sometimes needing stitches, an eye patch, and ointments) to come back every day (as this made them money). When it comes to the time they don't need you... be expected to be written up for "walking slow" "poor communication" and various other things you did not do (this usually makes the employees quit) - their employee turnover rate is ridiculous. I'm lucky to still be working there... but not happy about it. Don't expect to work and go to school at the same time either.

Esplora altre recensioni su PetSmart

5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun, welcoming, easy, flexible, growth

Svantaggi

Weekends, slow, customers, busy, fast pace

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

avatar
Risposta di PetSmart
1w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
Vedi recensioni per: Utile|Valutazione|Data|Tutto