Not much good to say - Recensione dipendente - Professional Bather presso PetSmart

2,0
10 ott 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The animals make it worth it. Ninety five percent of the people I work with are great. (Need four more words.)

Svantaggi

Walk in nail trims are the worst. It completely sets you back. Hours start as early as 6:45 and sometimes you wait until 3pm to go to work. It's disgusting the company is so greedy as to open the salon 2 hours before the store opens. Management that schedules you to close at 9 or 10 pm and then open the next day. I'm sorry- there's NEVER an excuse to do this. You have enough people to work with. What kind of service do you think the customers or their dogs are getting by someone that got maybe 5 hours of sleep? Our salon manager is very competent, but instead of making it an agreeable place to work rules by fear. The salon I work in as a whole has a very negative vibe to it. The company does not care if a dog comes in emaciated. They will not turn the owner into the proper authorities b/c they say the owner is making an attempt to better the dog. ( how about some food!) And I'm not talking about dogs someone just adopted. In this economy we are having to rebook clients. People resent this. It loses the groomers $ b/c alot of rebooks cancel last minute or do not show up. Even if they have been called. When they want to get rid of someone they write them up as much as possible. Sometimes completely bogus stuff.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun, welcoming, easy, flexible, growth

Svantaggi

Weekends, slow, customers, busy, fast pace

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

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Risposta di PetSmart
1w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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