Fired Abruptly - Recensione dipendente - Senior Petshotel Associate presso PetSmart

1,0
27 set 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you love animals, this is the place for you! I loved caring for the dogs and cats. In many ways this should be a dream job.

Svantaggi

Since I was hired just over a year ago, the PetSmart store where I was employed terminated the employment of three senior managers. I am positive from their perspective there was just-cause for every termination. It became apparent to me just last week, when I learned that one had been fired, that the company held a very cavalier attitude about their employees, and I voiced this to my immediate manager. I was told not to let this concern me. Last week I made an error in judgment and I knew I would be reprimanded when I returned to work today. To my utter shock I was terminated. During this past year I was never, not once, late for work and I only missed maybe two or three days due to illness and was very considerate to give ample notice. I did not steal, nor defraud them in any way. My customer service record was stellar. Because I have witnessed ~zero~ loyalty to employees, I cannot recommend this company as a great place to work.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun, welcoming, easy, flexible, growth

Svantaggi

Weekends, slow, customers, busy, fast pace

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

avatar
Risposta di PetSmart
1w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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