dON'T GO INTO MANAGEMENT HERE! - Recensione dipendente - Dipendente anonimo presso PetSmart

2,0
2 dic 2010
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are actually decent for full timers (401 k , insurance, paid vacation) etc. Some of the department managers are very good....but the senior store management is a joke.

Svantaggi

I could go on and on...but generally the company micromanages the stores to the point you feel like you're working in the military. The department managers are put through hell by the store (and sometimes operations manager) and the good ones often quit for putting up with the abuse and not to mention getting paid like crap.

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5,0
8 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good staff, good management here

Svantaggi

Not many here. All good

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Svantaggi

Employees are expected to be work-robots

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Risposta di PetSmart
1w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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