Toxic HR! - Recensione dipendente - Human Resources presso PetSmart

1,0
13 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pets, the pay used to be decent until we stopped paying company bonuses, we skimp on merit and took away other bonuses.

Svantaggi

To get promoted you must be part of the HR clique, also referred to as the ‘mean girls club’ . If you’re in your 20’s and 30’s, black, hispanic, gay or trans or at least pretend to use pronouns you’ll have a chance. If you don’t fit within their box of approved kind, you’ll never be given a chance no matter what your experience is prior to PetSmart or during. The most inexperienced choice will get the job if they fit the current agenda. If you stay heads down, never question anything, engage in the water cooler gossip and suck up to the right people you’ll do fine. Don’t take a remote job they let all those go with the last 4 layoffs. The care line has become the ultimate way for associates to get their boss or peers fired. If you learn the right trigger words to use, you can literally get anyone fired, no matter what they said or didn’t say or do. The investigations are very one sided and the cases are encouraged to be ‘wrapped up quickly’ without considering the accused. Policy violations or not, if the accuser knows the right verbiage to use, you’re a goner. So sad to see leaders walking around on the gg shells afraid to hold anyone accountable of fear of being tattled on or accused of something they didn’t do.

Esplora altre recensioni su PetSmart

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

helping pets and their parents, working with motivated and positive people, and the work environment was great!

Svantaggi

they could only offer part time hours

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Risposta di PetSmart
2d
We're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Svantaggi

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Risposta di PetSmart
2d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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