High Turnover and Low Morale Due to Micromanagement and Lack of Support And Strategy/Vision - Recensione dipendente - Healthcare Division presso Phaxis

2,0
18 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unfortunately I do not have much to add here

Svantaggi

This review is based on my personal experience and opinion. It is not intended to state facts about the company or individuals involved. I joined the travel healthcare staffing team with high hopes of opportunity and somewhere I could really make a difference and grow in my career. I was told it was a small team and the opportunity to create something big was wide open. That in and of itself was exciting for me, given the current travel healthcare market and how rough most companies in the industry have had it the past year or so. However, the expectations and management of the team did not align with what I was led to believe. I quickly discovered an environment that may suit only those brand new to their careers or those unaffected by a highly controlled, inflexible management style. From day one, leadership exhibited a micromanagement approach. This created a work atmosphere that stifled creativity and independence, giving the impression that trust was non-existent. It felt like I was about to be managed as if I were new to my career and the industry, which was not the case. Despite being salaried, employees are held to rigid schedule expectations, 8 AM to 5 PM with mandatory daily on-camera meetings at the start of every day. My first two weeks involved frequent check-ins that felt more like monitoring than support, without much actual purpose or benefit. There is also a clear lack of understanding for caregivers or those needing more flexible hours. One example was hiring someone on the West Coast and expecting them to attend a daily 5:15 AM meeting that could have been an email. Any suggestion for adjusting this schedule or allowing more flexibility was dismissed outright. I expressed after my interview that I didn’t feel it was the right fit, personality and job duty-wise. But I was assured there was flexibility in the role and opportunities for achieving sales goals in different ways. After a week, it became clear my primary role was to make candidate marketing calls. When I suggested alternative methods for success, I was initially given the impression of flexibility. However, this quickly changed, and I was put back into a narrow expectation of monitored calls and mass data entry, with unclear targets. Leadership showed a lack of empathy and emotional intelligence, dismissing concerns and failing to utilize employees’ diverse skill sets. When I voiced my career growth ambitions and the need for meaningful, diverse work, I was limited to tasks that represented a step back in my career goals. Concerns about my direct supervisor’s communication style were brushed off as “coaching opportunities.” The compensation structure is another drawback. The pay is low, and it can take several months to gain momentum, even for those putting in tremendous effort. There also seemed to be a lack of appreciation for diverse skill sets and experienced ideas that could significantly contribute to the team’s success. There appeared to be some ageism at play, though this was denied, with turnover attributed to other causes. On a positive note, the new recruitment lead is wonderful and caring. While new to the industry, they have found some success. I hope they can continue being an empathetic leader. This experience underscored the importance of effective leadership development and genuinely considering employee concerns. High turnover rates on this team indicate an issue with the work environment that needs addressing. In summary, this team might be suitable for those needing a stepping stone on their resume and can endure a highly controlled, monotonous work environment. However, for those with experience and a desire for growth, creativity, respect, and meaningful engagement, it’s likely not a good fit. Be prepared for a rigid, unsupportive environment with limited opportunities for advancement or swift financial reward. I hope to see a shift towards acknowledging and addressing these issues.

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5,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I’ve been with the company for nearly a year in a Consultant Relations and Talent Management role, and my experience has been overwhelmingly positive. This role has provided an excellent opportunity to grow professionally while working in a fast-paced, collaborative environment. One of the standout aspects of the company is its people. The team is incredibly supportive, approachable, and genuinely invested in each other’s success. Leadership is accessible and transparent, consistently providing clear direction while also encouraging autonomy and new ideas. There’s a strong sense of trust, which makes it easy to take ownership of your work and contribute meaningfully. The role itself is both dynamic and rewarding. I’ve had the chance to build strong relationships with consultants and play a key role in aligning talent with business needs. It’s been exciting to see the direct impact of my work, and I’ve developed valuable skills in communication, stakeholder management, and strategic hiring. The pace keeps things engaging, and there are always opportunities to learn something new. What I appreciate most is the company’s commitment to growth and development. Feedback is constructive and ongoing, and there are ample opportunities to expand responsibilities and take on new challenges. The organization truly recognizes and rewards hard work, which creates a motivating and positive culture. Overall, I would highly recommend this company to anyone interested in recruiting, account management, or the staffing industry. It’s a place where you can build strong relationships, grow your career, and feel supported every step of the way.

Svantaggi

With new leadership has come a wave of positive change, including the introduction of new processes and procedures aimed at improving efficiency and long-term growth. It’s been exciting to see fresh ideas and perspectives being brought to the table, creating opportunities for innovation and continuous improvement. As with any period of transformation, employees have responded in different ways. While many have embraced the changes and the new direction, others are still adjusting to updated ways of working. That said, leadership has done a great job fostering open communication and encouraging collaboration, helping teams navigate the transition together. Overall, this evolution has created a dynamic environment where adaptability is valued, and employees are encouraged to contribute to shaping the future of the organization.

1
1,0
29 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some nice people but only a few!

Svantaggi

I think this previous review says a lot!! This place can be quite toxic. They take compensation and business away at a moment’s notice. Management can be quite insecure and there is an obvious discrepancy of how recruiters are treated. They play favorites and when management is questioned they can act like you’re speaking a different language. They will completely ignore you and worse gaslight you. And HR isn’t much help as the only reason they seem to exist to many is to do the CEOs dirty work. If you don’t like kissing the frog and taking whatever is thrown your way you’d probably want to look elsewhere. There are healthier places to work. Management here only knows how to use fear and uses it as whip unabashedly. I know tons of good people who have been wronged here and everyone is wondering who’s next. Talented people often end up being targeted. I’ve never seen management talk to people as they they do anywhere else and I’ve never seen the CEO meddle with every day matters as much as anywhere else and get so involved In little matters. If you don’t hit quota for calls it doesn’t matter how much business you have brought in you’re likely the next target

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