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      Phenom

      Azienda coinvolta

      Recensioni su Phenom

      Smoke and mirrors - Recensione dipendente - Customer Success presso Phenom

      1,0
      27 dic 2018
      Customer success
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      i really tried to think of one but I can't

      Svantaggi

      Without sugarcoating it, prospects were lied to to make sales. The culture was say Yes, get signature, then see if we could do things we promised. Our sales team was really good at getting contracts signed but every implementation I was on (at least 10) the contracts were full of features and functions that we didn't have. And I was given very few resources in implementing-the reason i quit was because the focus wasn't on implementation, it was on sales and being able to say they have more customers than our competitors. And working around India timezones was awful.

      Esplora altre recensioni su Phenom

      5,0
      16 mag 2026
      Associate product manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Have lot of scope to get involved and know the product and have the free will to try and fail

      Svantaggi

      none none none none none

      10
      3,0
      3 giu 2026
      Customer value manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Phenom offers exceptional flexibility with unlimited PTO and minimal micromanagement. The benefits are top-tier, and the free food in the office is a great perk. Overall, it’s a very employee-friendly environment that values autonomy.

      Svantaggi

      There is a significant lack of direction within the CV team, with constantly shifting priorities and inconsistent delivery cycles. Methods and tools change frequently, and data collection is manual and inconsistent, frustrating both clients and employees. Furthermore, there is a lack of knowledge sharing between teams, which exacerbates inefficiencies. Leadership also lacks a clear vision for the department’s future, and there is no intuitive framework to streamline processes or deliver value more efficiently, creating ongoing friction for the team.

      4
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