Great company but don't value the field force - Recensione dipendente - Field Service Engineer presso Philips

4,0
9 lug 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most support guys are really accessible, lots of people with experience on the field and great tools for service. They give you company's car, phone and tools and some independence. You work with no more than 3 modalities.

Svantaggi

Travels a lot, focus on metrics that doesn't show the reality, the CT equipments are hard to service and MR support is rude. Don't invest a lot on trainings and are really slow on everything. Hard to get a raise or promotion, specially if you are on the field.

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Risposta di Philips
6y
Hi. Your points on the way of working and personal growth have been duly noted, so thanks for sharing! Work culture and personal recognition are important to us, and as our management team is also active here, sharing this with us is definitely very much appreciated. On the other hand, it’s great to see that you’ve had a good time with your colleagues as well, and that you felt like you were adequately compensated. Thanks again, and all the best.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company culture to work for

Svantaggi

none that I can think of

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Risposta di Philips
1d
Thanks for sharing such positive feedback. It’s wonderful to hear that you're enjoying our company culture, as creating an inclusive and supportive space is at the heart of what we do. Wishing you continued success in your journey with us!
2,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Svantaggi

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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Risposta di Philips
1w
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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