ok company - Recensione dipendente - Customer Service Representative (CSR) presso Philips

3,0
14 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

time off, benefits, supervisors are helpful

Svantaggi

it can be stressful at time

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Risposta di Philips
1y
Thank you for the review. We appreciate it that you've decided to look back on the time you've worked for our company. Your experience is very important to us. It's good to hear that you were happy with the benefits provided and that you've felt supported by the managers at Philips in Malvern. We of course regret that you've found the work to be stressful at times: your feedback will be noted. We're constantly striving for improvement, also as employer. Wishing you all the best in your future undertakings!

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company culture to work for

Svantaggi

none that I can think of

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Risposta di Philips
11h
Thanks for sharing such positive feedback. It’s wonderful to hear that you're enjoying our company culture, as creating an inclusive and supportive space is at the heart of what we do. Wishing you continued success in your journey with us!
2,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Svantaggi

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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Risposta di Philips
1w
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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