26 gen 2022
Risposta di Phocas Software
4yThank you for taking the time to write a review. While it's disappointing to hear this was your experience, we welcome and appreciate all feedback.
Your team faced a number of complex technical challenges over the past year and there were some strongly-held differences of opinion. Disagreements on technical direction are inevitable and while our preference is to talk things through, leadership sometimes has to make pragmatic decisions that aren't popular with everyone. We're conscious communications around the decision making process were inconsistent and we were of course disappointed two developers subsequently chose to resign, but thus far we believe we are headed in the right direction.
We totally agree your team grew too quickly and that brought challenges - one of the difficulties with a successful, rapidly growing company. We expanded our development team rapidly over the past year and we've recently hired several additional development managers to ensure we can maintain smaller teams and everyone feels supported. Salaries have to be competitive to attract and retain great people and we also offer a range of additional benefits and a stock option plan.
We are absolutely committed to best practice and investing in our people: every engineer devotes a full day every two weeks to professional development. We offer internal and external professional development opportunities and educational reimbursement, and our new Head of Learning and Development is expanding the personal growth resources available to our employees.
We are also strongly committed to providing a positive, collaborative culture and working environment for our employees - but employees are neither incentivised nor pressured to leave reviews on Glassdoor.
Ultimately everyone's experience is different - especially when things are changing rapidly - and we are grateful you've shared yours and given us the opportunity to learn from it.
Best wishes in your new role.