For own mental health don’t bother - Recensione dipendente - Customer Service presso Phoenix Energy

1,0
30 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Monday till Friday well used to be now weekend overtime available

Svantaggi

Customer service staff are ill treated over worked and disrespected. I have never worked for a company need permission and cover use toilet. The supervisor or so call team leader bully's staff and higher management and hr don’t want to know never change unless reshuffle of management team Even call the room taken to the dungeon and when staff walk shout Another one office joke Special treatment for people in the Click advertise all CS staff must work one late night but not all some taken by the hand get to do what they want. That’s what lead to short staff the work load put onto staff manage to retain due to desperation is reason now offer weekend overtime as impossible get duties completed normal working hours and cheek advertising as if it’s a perk

Esplora altre recensioni su Phoenix Energy

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The sweet trolly, some of the staff

Svantaggi

Far too many! Horrible, soul destroying place to work. Treated like crap, management don’t care and think by offering things like Phoenix 15 and other wellbeing stuff you should be appreciative and thankful rather than paying a decent wage. Systems are very outdated and should really update things rather than spending it on senior management and the CEOs bonus

1,0
13 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Honestly can’t think of anything other than the “gift” you get every month for example a pen

Svantaggi

Awful pay, management are rude and obnoxious

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