Under appreciated - Recensione dipendente - Cashier presso Pilot Flying J

2,0
1 mar 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Meeting different drivers from all over the world daily. Liberal management.

Svantaggi

Upper management doesn't care about the problems in the store. People are promoted for the wrong reasons. Hard work is not a matter of importance. Knowledge of products and services are not appreciated.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing co-workers and leadership in the company.

Svantaggi

Nothing really. I have had a great time at Pilot.

2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Svantaggi

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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