Nonexistent Culture, Comical Commission Pay Structure, No Leadership - Recensione dipendente - Account Manager presso Pinnacle Promotions

Huge level of respect for employees and the work they are hired to do

3 days in office, 2 was better

Most of the people who work for Pinnacle are fantastic, outside of the upper management. You’ll make great relationships with team members, but that is about all.

Upper management and leadership are absolutely abysmal, and Pinnacle is truly a mean girls’ club. The company is being led by clueless managers that are in non-stop meetings about god knows what leading them to be so incredibly out of touch with their employees and the promo industry as a whole that they are not able to preform the tasks that they ask of their employees. Employees are not allowed to have opinions and are not heard in any way with decisions being solely made by upper management with no input or consideration of the people they affect. The majority of the directors have an inclusive “mean girl” style vibe and gang up on any new hires they deem unworthy or as someone who could possibly change and improve the lackluster policies they developed previously (aka incredibly large and fragile egos). Employees are not valued, everyone is solely a body to make the company money and to hit the numbers, it doesn’t matter who you are or what unique and qualifying abilities you bring to the table - if you don’t fall in line, you’re out. If your ideal role is fitting into upper management’s idea of the mold and being anything being unique and creative, this is the place for you. Want a commission report, which is industry standard for pretty much any sales job? Forget about it, or get told over and over for years “we’re looking into it” or “we’ll get back to you about that”. Would you like to truly take off the PTO you requested and not have to keep your email open all day to make sure everything is running smoothly while you are away? How dare you, that is way too much to ask. You will never truly have a full day off unless you disappear to another country with zero means of communication. The lack of support due to severe understaffing or qualified support will ensure you never get a full day off. Want an environment that supports department to department collaboration and embraces the moto “teamwork makes the dream work”? Not here. Pinnacle has created a truly unique environment that not only pressures the sales team to compete with all other promo companies in the industry, but sales also has to compete internally with other departments with zero incentive to work together or collaborate to grow the business. Want benefits or incentives to hit goals? Lol. They have all been stripped away little by little, or fall short of the false promises made. The only small sales incentive of “president’s club” trips have never actually happened, commission rates have been reduced, and sales opportunities have been stripped and given to “new” departments. My only advice is to take a job literally any where else.