A Dynamic, Challenging & Rewarding Business, an Enjoyable & Relaxed Workplace - Recensione dipendente - Head of Customer Operations presso Pod Point

5,0
14 lug 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They are many. There is a very relaxed atmosphere and a good level of mutual respect among the staff. I've seen the company change/grow its personnel significantly but the atmosphere and culture has remained the same and we continue to employ high quality, good people to work with. Though we have significantly expanded there is still scope for new starters to entirely define their area of the business. There's way more growth to come, the industry is really kicking on now. At our size we are able to offer fairly tailored opportunities within the job roles we recruit for. We have product managers who want to start their own businesses who are given mentoring on how to do so. We have people in operational roles being trained to run complex database queries to get them towards the IT career they want long term. POD Point does a decent job of trying to help you move forward with the company. Finally the senior management is both highly competent and down to earth. If you have concerns you can express them directly to the CEO and get an immediate response.

Svantaggi

This is a new industry, ancillary to the development of the Electric Vehicle market and it can be volatile. The industry is growing so there are more ups, but still some downs and it can be challenging, particularly if, like me, you feel personally involved in the business' fortunes. There are more generous salaries and more stable roles out there. But few more rewarding.

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5,0
21 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work environment and culture

Svantaggi

None that I can think of

5,0
24 giu 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The dynamic in the business is very positive, enthusiastic and caring. - Despite a tough market to work in at the moment, the SLT are working together well and facing this challenge head on, rather than burying their heads in the sand. They have a clear vision. I have confidence in their plans. - Pod (Point) are very adaptable and eager to change and improve, refreshingly more so than any prior company I've worked for (due to hierarchy and bureaucracy). Company-wide improved agile ways of working shouldn't be understated. - Managers are open and approachable. - Remote working approach is very productive, both for solo work and remote meetings, and this provides a great work/life balance by avoiding commuting, and providing convenience. - The work and projects are interesting and varied. - A great brand and product business to be associated with. - There have been promotion and development opportunities, and internal development/investment in individuals.

Svantaggi

- Due to financial & market pressures (and possibly having grown the business a bit too quickly in the past), there have been rounds of redundancies over the last 2 years. This appears to have been essential in order to protect the business and ultimately others' jobs in the process. This has obviously impacted morale and confidence as you'd expect, but the business has focussed well on the recovery from this. - Individual training budgets have been very tight for a long period of time. The cost of not investing in the training of staff could be greater than the cost of doing so. - The benefits package is quite basic and is more generous elsewhere.

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Risposta di Pod Point
10mo
Hi there, Dean here from the People Team. I just wanted to say thank you for such an honest insight into all things Pod related over the past couple of years. It's really good to see that, despite the changes, your positive outlook for the business matches the energy those changes were set to bring! I hear you on the development and benefits points that are raised, and do want to give you some confidence that we are working on a number of projects to support this in the team. If you wanted to find out some more about this, please do slack me directly and we can pick up a conversation. All the best!
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