Ok to learn thats all - Recensione dipendente - Bench Jeweler presso Posh Totty Designs

The store team are great

The management team especially the owner Alice. What an unbearable workplace to be in. How can a business run like this? The working conditions are that of something you would only see in a work house. No air con in the unbearable heat and you’re expected to stand all day long. No radiators to keep you warm in the winter and the door is required to stay open so you freeze to death. With all of this you are expected to run around and put on a happy face to customers when deep down inside you are just screaming because you want to leave. I loved this job, however the owner made it unbearable the level of disrespect I’m not surprised there is a high turnover of staff. She is supposed to be apart of all these great charities but she does the complete opposite to what the charities stand for. She is a fake and I wish more and more people who opt to partner with her could see this before they make that decision. Of course she would never show who she really is to people that are helping her make money why would she? I have spoken to the team in Brighton and in the London store as to the reasons for people leaving and they have report back that they were treated badly by the owner, she has even made some staff members cry because sales are not to her standard even when you are trying your hardest, it’s just a quiet time but she doesn’t care. People just quit without notice because they have had enough of her awful behaviour. You are expected to work by yourself and come off lunch to help customers when you only have a 30 min lunch break. Workshops run late into the night and can be exhausting after working a shift and then expected to stay late to clean up after the workshop. It’s much worse in the winter as it gets darker quicker. You are expected to lift x4 heavy grates to place in front of the window, that means you have to take them off in the morning and put them back up in the evening. Your back will start to hurt after lifting these. There are not H&S regulations the bathroom/ stockroom / dungeon/ prison has had no money spent on it. It’s dangerous. How can you expect your staff to work like this? If you are looking to work here, PLEASE, PLEASE re-think. Look at how many people have left this company in all areas especially the store team. The turnover is soo high for a reason. Don’t be fooled like we all were.

Some of the other members of staff.

Where do I start? Working here was genuinely one of the worst job experiences I’ve ever had. You’ll be expected to stand for long shifts in a ridiculously freezing cold shop with absolutely no heating. At times I couldn't feel my toes and fingers. Sitting down is discouraged (you’ll be judged), and the only seating option is a tiny, hard wooden stool that can barely fit one leg on. You’ll need ski thermals and multiple layers just to get through the day. The physical conditions are appalling. But the real problem is the management – particularly the owner, Alice. She initially comes across as friendly and professional, but that façade quickly fades. Within days, I heard troubling stories from existing staff and quickly saw the truth for myself. Alice speaks nicely to your face, then tears you down behind your back. She regularly sends passive-aggressive, condescending messages in the staff group chat and fosters a toxic, fear-driven atmosphere. It was common to see staff in tears, regularly. That should never be normalized in any workplace. Sales assistants are under enormous pressure to hit unrealistic daily targets – all while working in a shop that might get five customers on a good day. And if you don’t hit targets? Management makes it very clear that you are the problem – not the shop location, lack of footfall, or complete absence of any real marketing support. The shop itself is a mess. It looks thrown together and poorly maintained – broken floorboards, holes in the ceiling, cobwebs, and an unsafe, rickety ladder that leads down to a damp, freezing basement where you’ll find the so called kitchen and the worst excuse for a toilet I’ve ever seen. The toilet is basically a cupboard made of shoddily-fitted stud walls that don’t even reach the ceiling. There’s no lock, no toilet roll holder, just exposed rubble and spiders. Staff turnover is insanely high – and for good reason. If people aren’t quitting from burnout and stress, they’re being fired without explanation. I personally saw this happen multiple times with no warning or justification. There’s zero job security and even less respect. Bottom line- Do. Not. Work. Here. You deserve better.