Culture issues outweighed the opportunity - Recensione dipendente - Dipendente anonimo presso Practice Better

Some genuinely talented and caring people work here, and the mission has potential. The only real bright spots came from colleagues who supported one another despite the environment.

Working here was deeply destabilizing. Leadership, direction, systems, and culture were consistently unclear, which created an environment with very little trust. People were treated as replaceable and brought in to do important work, given almost no guidance, and then made to feel as though nothing they delivered was ever good enough. Meetings were chaotic, decisions lacked context, and priorities shifted frequently, making day-to-day work feel unpredictable and confusing. The emotional impact was real: many people have left feeling hurt, undervalued, or questioning their own abilities. Confident, capable people begin to doubt themselves, teams fracture under unclear expectations, and trust evaporate across the organization. The leadership communication style relied heavily on vague phrases rather than concrete direction, which made it extremely difficult for teams to understand expectations or succeed in their roles. The experience took a significant personal toll.

Talented, dedicated colleagues who keep the company running despite disappointing conditions and systemic issues.

-Work–life balance is nearly nonexistent, which is especially troubling for a company built on the idea of wellness. -Skipped breaks, unpaid overtime, and weekend work are standard practice. -For a remote company, flexibility is surprisingly absent. Rigid schedules, unrealistic deliverables, and constant availability expectations leave new hires in tears and seasoned employees actively looking elsewhere. -Burnout is rampant, morale is low, employees are miserable and even PTO isn’t always respected. -Leadership’s constant shifts in priorities and unrealistic deadlines create instability and chaos. -Mass layoffs and restructuring have been handled in ways that erode trust, dismantle departments, and contradict the collaborative culture promoted externally.